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terms & conditions

Effective Date: 18 November 2024

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Welcome to REIGN Pilates Pte. Ltd. ("REIGN Pilates," "we," "us," or "our"). By accessing our website, registering for classes, or engaging with our services, you agree to comply with and be bound by these Terms and Conditions ("Terms"). Please read them carefully. If you do not agree with these Terms, please refrain from using our services.

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  1. General Information

    1. Company Details: REIGN Pilates Pte. Ltd. is a company incorporated in Singapore, with its registered address at 84A Tanjong Pagar Road, Singapore 088505.

    2. Services: We offer Pilates classes, workshops, memberships, and related fitness services.

    3. Acceptance of Terms: By using our website, attending classes, or purchasing memberships, you confirm your acceptance of these Terms.

    4. Amendments: REIGN Pilates reserves the right to amend these Terms at any time. Updates will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the updated Terms.​

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  1. Use of Services

    1. Eligibility: To use our services, you must be at least 18 years old or have parental/guardian consent if under 18.

    2. Account Registration:

      1. You must provide accurate and complete information during registration.

      2. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

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  1. Prohibited Conduct: You agree not to:

    1. Engage in any illegal activities while using our services.

    2. Disrupt or interfere with our website, systems, or services.

    3. Reproduce, distribute, or misuse any content or materials from REIGN Pilates without prior written consent.

 

  1. Bookings and Payments

    1. Class Bookings:

      1. Class bookings must be made in advance through our website, mobile app, or in person.

      2. Classes are subject to availability, and we reserve the right to cancel or reschedule at our discretion.

    2. Payments:

      1. Payment for services, memberships, or classes must be made in full at the time of booking unless otherwise agreed.

      2. We accept payments through PayNow and Credit Card.

    3. Refunds and Cancellations:

      1. Cancellations made at least 24 hours prior to private class and 12 hours prior to group class start time may qualify for a refund or credit.

      2. Missed classes or late cancellations will not be refunded or rescheduled unless otherwise specified.

 

  1. Health and Safety

    1. Physical Readiness:

      1. By participating in our classes, you confirm that you are physically fit and have no medical conditions that would impede your ability to safely participate.

      2. It is your responsibility to consult a physician before starting any fitness program.

    2. Assumption of Risk:

      1. You acknowledge and accept that participation in physical fitness activities involves inherent risks, including injury or harm.

      2. REIGN Pilates will not be held liable for injuries or damages arising from participation in classes, use of equipment, or failure to follow instructions.

 

  1. Intellectual Property

    1. Ownership:

      1. All content, materials, and trademarks on our website, studio, and communications are the intellectual property of REIGN Pilates.

      2. Restrictions:

        1. You may not copy, distribute, modify, or create derivative works from any content without prior written consent.

 

  1. Limitation of Liability

    1. No Guarantees: REIGN Pilates does not guarantee specific results from participation in our classes or use of our services.

    2. Liability Exclusions: To the fullest extent permitted by law, REIGN Pilates will not be liable for any:

      1. Indirect, incidental, or consequential damages.

      2. Losses resulting from unauthorized access to or misuse of your account.

    3. Maximum Liability: Our liability for any claims is limited to the amount paid by you for the specific service in question.

 

  1. Privacy

    1. Data Collection: By using our services, you agree to our collection and use of your personal data as outlined in our Privacy Policy.

    2. Third-Party Sharing: We will not share your personal data with third parties except as necessary to deliver services or comply with legal obligations.

 

  1. Termination

    1. Termination by User: You may terminate your account or membership at any time by providing notice as required under your membership agreement.

    2. Termination by REIGN Pilates: We reserve the right to terminate or suspend your access to services for any breach of these Terms.

 

  1. Governing Law and Dispute Resolution

    1. Governing Law: These Terms are governed by the laws of Singapore.

    2. Dispute Resolution: Any disputes will first be resolved through good faith negotiations. If unresolved, disputes will be referred to mediation or arbitration in Singapore, in accordance with local regulations.

 

  1. Contact Information

If you have any questions, concerns, or feedback regarding these Terms, please contact us at:

  • Email: team@reignpilates.com

  • Phone: +65 8922 6360

  • Address: REIGN Pilates Pte. Ltd., 84A Tanjong Pagar Road, Singapore 088505

 

By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree, please refrain from engaging with our services.

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